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SECURITY & COMPLIANCE

Security &
Compliance

From BTK licensing and KVKK & ISO 27001 compliance to security operations and infrastructure reliability — a complete view of TurkeySMS's operational security architecture.

BTK Licensed
KVKK Compliant
ISO 27001
USOM/SOME
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SECURITY OPERATIONS STATUS
BTK License
OK
KVKK Compliance
OK
İYS Registration
OK
ISO 27001
OK
USOM / SOME
OK
System Monitoring
OK
● SCAN ACTIVE · ALL SYSTEMS OPERATIONAL
BTK
Licensed Operator
KVKK
Compliant
ISO 27001
Info Security
İYS
Registered Platform

TurkeySMS operates according to principles of infrastructure reliability, regulatory compliance, and operational transparency. The information below reflects our current operational posture.

Compliance Framework

The regulatory and legal environment we operate within

BTK
Licensed Operator
We operate as an SMS service provider licensed by the Information Technologies and Communications Authority (BTK) of Turkey.
BTK License
KVKK
Personal Data Compliance
Personal data processing, storage, and deletion are managed in accordance with the Personal Data Protection Law No. 6698 (KVKK).
Law No. 6698
İYS
Commercial Messaging Registry
Commercial electronic message consents are managed through İYS integration, with recipient consent status verified in real time.
İYS Registered
ISO 27001
Information Security Management
An information security management system is operated based on ISO 27001 standards for protecting information assets.
ISO 27001
USOM / SOME
Cybersecurity Channels
We maintain a SOME account defined within the SİP platform. Security notifications and operational incidents are managed through official USOM channels.
USOM · SİP

Security Operations

How we detect and manage incidents

INCIDENT MONITORING
Operational Event Tracking
System events and operational anomalies are tracked within defined monitoring processes. Critical incidents are handled via structured response procedures.
24/7 Active
ABUSE DETECTION
Suspicious Traffic Detection
Abnormal traffic patterns and suspicious usage behaviors are detected at the system level and reviewed by operational teams.
Anomaly Detection
API SECURITY
API & Webhook Security
API keys are stored in encrypted form; webhook endpoints are secured with signature verification. All communications are conducted over HTTPS.
HTTPS · Webhook Signatures
ACCESS CONTROLS
Role-Based Authorization
Access to systems is managed according to the role-based access control (RBAC) model. Privileged access is reviewed periodically.
RBAC
AUDIT LOGGING
Audit Logs
Sensitive system operations are recorded in dedicated audit logs, serving operational accountability and compliance requirements.
Audit Logging

Infrastructure Reliability

Platform continuity and operational monitoring

DELIVERY MONITORING
SMS Delivery Tracking
SMS delivery statuses are tracked in real time; delivery failures and carrier feedback are systematically recorded.
Real-Time
UPTIME
High Availability
The platform operates on infrastructure designed for a 99.9% uptime target, with failover mechanisms supporting service continuity.
99.9% Uptime
OPERATIONAL ALERTS
Operational Alert System
Operational teams receive instant notifications when critical system thresholds are exceeded. Response processes are executed according to priority classification.
Instant Notification

Customer Trust

Policies we enforce to keep the platform safe and accountable

SENDER VERIFICATION
Sender Identity Verification
All users opening accounts on the platform go through identity verification under BTK obligations. Unauthorized sender impersonation attempts are blocked.
BTK Identity Verification
SPAM PREVENTION
Unsolicited Message Prevention
Recipient consent and İYS registration are required for commercial electronic messaging. Non-compliant sending attempts are blocked at the platform level.
İYS · KVKK
ANTI-FRAUD
Anti-Fraud Policies
Content scanning, rate limiting, and account review mechanisms are applied to prevent platform abuse.
Anti-Fraud
ABUSE REPORTING
Abuse Reporting Channel
You can report any user you believe is misusing the platform through our reporting form. All reports are reviewed.
Open Channel
SECURITY TEAM

Questions about security
or compliance?

Reach out to our team for questions on BTK obligations, KVKK compliance, API security, or platform policies.

Contact Security TeamBack to Trust Center
BTK
Information and Communication Technologies Authority
İYS
Message Management System
KVKK
Personal Data Protection
ISO 27001
Information Security Management
USOM / SOME
Cyber Incident Response System
TurkeySMS

TURKEYSMS BİLİŞİM VE İLETİŞİM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ
Licensed operator by the Information and Communication Technologies Authority of Turkey (BTK).

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