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BTK Compliance

Identity Verification
& Documentation Policy

Customer identity verification process, required documents, and personal data protection under BTK regulations and mandatory KEP / electronic signature requirements effective April 1, 2026.

BTK Compliant
KVKK Scope
KEP / e-Signature
April 1, 2026
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  3. Identity Verification & Documentation Policy
Last updated: April 28, 2026KEP / e-Signature: 04/01/2026Version: v2.0BTK / KVKK Compliant
TurkeySMS is an SMS messaging service operating in Turkey and is subject to regulations governed by the Information Technologies and Communications Authority (BTK).

BTK's secondary legislation requires service providers using electronic communications infrastructure to verify the identities of their customers. This obligation includes responsibility for verifying the sender's identity (address/number), ensuring message content remains within legal boundaries, and cooperating with relevant authorities in potential violations.

Objectives of the Verification Process

• Legal Compliance: Fulfilling BTK and KVKK obligations
• Platform Security: Preventing fake accounts, spam, and abuse
• Sender Verification: Confirming that the sender ID in use belongs to a real entity
• Customer Protection: Protecting your account from unauthorized use

Scope of the Verification Process

This policy applies to all individual and corporate customers using the TurkeySMS platform. The verification process may be initiated before account activation or at the request of BTK.

Need Support with Documents or the KEP Process?

Contact our support team specifying your account type regarding the required documents or the KEP / electronic signature process.

Contact SupportKVKK Disclosure Text
Legal Documents Center

Access All Our Legal Documents

From here you can access TurkeySMS Terms of Use, Privacy Policy, KVKK Disclosure Text, and data security policies.

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Information and Communication Technologies Authority
İYS
Message Management System
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TurkeySMS

TURKEYSMS BİLİŞİM VE İLETİŞİM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ
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