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Our Services

Personalised SMS
Messages That Touch by Name

Address your customers by their first name. Personalised messages deliver higher open rates, stronger customer relationships, and greater conversion.

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  2. Services
  3. Personalised SMS
34%
Higher open rate
68%
Customer satisfaction increase
(T-AD)
Personalisation variable
24/7
Active platform
What is Personalised SMS?

A Message That Uses Your Name
Makes All the Difference

TurkeySMS's Personalised SMS service lets you address each recipient by name in a bulk send. Simply add the (T-AD) variable to your message text — the platform automatically replaces it with the saved name of each contact at send time.

Instead of a generic “Check out our campaign!”, your customer receives “Hi Alex, your exclusive offer has just launched!” — a small change that creates an entirely different impact and sets your brand apart from competitors.

Message Preview
TurkeySMS Sender

Hi Alex, your exclusive 20% discount is waiting. Use it now: turkeysms.com.tr/offer

14:22 ✓✓
In your message template:
Hi (T-AD), your exclusive…
Advantages

Why Personalised SMS?

Build a Personal Connection
A message that begins with your customer's name leaves a far stronger impression than a generic one — deepening the relationship from the first word.
Attention-Grabbing Communication
Personalised addressing keeps recipients reading longer. Campaign conversion rates improve noticeably when every message feels one-to-one.
Brand Loyalty
Customers who feel valued stay loyal. Repeat purchases and referral rates rise when people sense a genuine, personal touch from your brand.
Effective Marketing
Special offers, birthday messages, or event announcements — all personalised and precisely targeted to maximize relevance and response.
Effortless Setup
Select a contact group in the panel and place the (T-AD) variable in your message. The system automatically replaces it with each recipient's name.
Customer Satisfaction
Customers who feel appreciated raise fewer complaints, reducing your support load while boosting your NPS score.
How It Works

Personalised SMS — 4 Simple Steps

1
Create Your Group
Upload your customer numbers along with their names and organise them into a contact group in your account.
2
Write Your Message
Place the (T-AD) variable wherever you want the recipient's name to appear in your message text.
3
Choose Bulk Send
Activate the bulk send option. Schedule delivery for immediate dispatch or set a precise future time.
4
System Does the Rest
The platform automatically substitutes the (T-AD) variable with each recipient's saved name in every message sent.

Greet Your Customers by Name

Create a free TurkeySMS account and start using Personalised SMS right away.

Open Free Account →View Packages
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