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[ Account ] Discover our Knowledge Hub!
Choose your desired section to unveil the secrets and insights you need for a seamless SMS messaging experience. Our Help Center is packed with valuable FAQs and essential details, empowering you with everything you need to make the most of our cutting-edge texting service. Step into a world of effective communication with our captivating resources!
Account
To create a new account, simply go to our home page and select the "Create a new account" option. Fill in all the required information, and you will receive an SMS code that you should enter for verification.
Once you have entered the code, you will receive an email containing all your account data and login credentials. With this new account, you can enjoy our services and stay connected with us hassle-free. Don't miss out on the benefits of being a member of our platform. Create your account now and embark on a seamless communication experience!
Account
Account activation is a simple two-step process:
Step 1: Upon creating your account, you will receive a verification code via SMS on your registered mobile number. Enter this code to proceed to the next step.
Step 2: After successfully logging in to your account, you will need to provide official documents such as your personal identity, passport, or company license for verification purposes.
Once you have completed both steps and provided the correct information, your account will be fully activated, granting you access to all our services and features. Enjoy the benefits of a fully activated account and start exploring our platform now! If you encounter any issues during the process, feel free to reach out to our technical support team for assistance.
Account
We take pride in offering a variety of account types to cater to different needs and preferences. Here are the account types we support:
1. Company Account: This account type is exclusively designed for registered companies with official licenses and complete documentation. Enjoy the full benefits of our services tailored to meet your business requirements.
2. Individuals Account: If you don't have a corporate license but possess valid official identity documents, this account type is perfect for you. Unlock a range of features suited to your personal needs.
3. Advertising Agencies Account: For companies specializing in advertising and software services, our specialized account provides access to powerful tools and resources to enhance your advertising campaigns.
4. Associations or Organizations Account: Whether you're a charity or a social organization, this account type is ideal for associations and organizations looking to connect with their audience effectively.
No matter what type of account you choose, we ensure a seamless and secure experience for all our users. Join us now and select the account type that best fits your requirements to make the most out of our services!
Account
In our text message system, we offer two distinct sections for account types, each with its own set of features:
1. Advertising Agencies Accounts:
- This account type is specially designed for advertising agencies and companies in the software services industry.
- Advertising agencies' accounts have access to a broader range of options and enhanced features, catering to their specific needs in managing SMS campaigns.
- One of the key advantages of this account is the ability to control and manage sub-accounts that are affiliated with it. This hierarchical structure allows for better organization and delegation of responsibilities within the agency.
2. Other Account Types:
- This section includes all account types that do not fall under the advertising agencies category.
- These accounts are categorized based on the documents provided during the registration process.
- Each account is reviewed and sorted based on the documentation submitted to ensure compliance with our policies and regulations.
No matter which section your account falls under, we strive to provide a seamless and user-friendly experience for all our users. Our goal is to deliver efficient and effective text message solutions tailored to the unique requirements of each account type. Join us now and discover the benefits of our comprehensive text message system for your specific needs!
Account
At TURKEY SMS, we take the terms and conditions of using our text messaging service seriously to ensure a smooth and compliant user experience. To maintain the integrity and quality of our services, the following situations may result in the suspension of an account:
1. Violation of Terms and Conditions:
- If the account holder engages in any activities that breach our terms and conditions, such as sending unsolicited messages, spam, or illegal content, the account may be suspended.
2. Violation of Contract Terms:
- Any breach of the agreed-upon contract terms between TURKEY SMS and the account holder can lead to a temporary suspension of the account until the issue is resolved.
3. Cancellation of Company's License:
- If the company's license, which was a requirement for account registration, gets canceled or revoked, the account may be suspended until the company resolves its licensing issues.
4. Company Account Verification:
- For company accounts, we may periodically review and verify the company's documents to ensure compliance with our policies and regulations. Failure to provide or maintain the required documentation may lead to a suspension.
It's essential to note that we will not disable any account for reasons other than those explicitly mentioned above. Our goal is to provide a fair and transparent service while upholding the highest standards of compliance and security.
In case of any suspension, we will work closely with the account holder to address the issue and facilitate the reactivation of the account once the required conditions are met. We value our customers and strive to create a positive and trustworthy environment for all our users.
Account
Forgot your login data? No worries! We've got you covered. You can easily retrieve your account login details by following these simple steps:
1. Click on the "Data Recovery" link: On our website's login page, you'll find the "Data Recovery" link. Click on it to initiate the recovery process.
2. Enter Your Registered Mobile Number: Once you're on the data recovery page, provide the mobile number that you used to register your account.
3. Receive Login Data via SMS: We'll then send your login data directly to your registered mobile number via a text message. The message will contain your login name and password.
With this convenient data recovery feature, regaining access to your account is quick and easy. Click on the "Data Recovery" link whenever you need to retrieve your login data, and you'll be back in control of your account in no time. We're here to ensure a seamless and hassle-free experience for all our valued users!
Account
We would like to inform all subscribers of TURKEY SMS service about the decision issued by the Information and Communication Technologies Authority of Turkey (BTK) on 16th March 2020. According to this decision, the use of two-factor authentication (two-step verification) is mandatory for all TURKEY SMS service subscribers during the login process.
Please ensure the accuracy of the registered phone number in your account, as an authentication code will be automatically sent when logging in. If you have multiple users for your account, you can manage their accounts and verify the correctness of their phone numbers.
The implementation of two-factor authentication is aimed at enhancing security and protecting your account. No one can access your account without confirming the login with a code sent via text message to your phone number each time you log in.
We prioritize the confidentiality of your data and strive to ensure its protection and secure your accounts using the best available methods. If you have any inquiries or require assistance, please do not hesitate to contact our technical support team.
Thank you for trusting TURKEY SMS service, and we look forward to providing you with the best services securely and with high quality.
Account
Account Deactivation and Closure Requests can occur in two simple cases:
By Customer Request:
In this case, the customer can request deactivation from us, which stops all operations associated with the account. The customer can send an email with the deactivation request to our support team from the registered email address. Our team will follow up on the request and communicate directly via email and text messages.
Deactivating the account will halt all services related to it and render it unusable. Additionally, deactivation is not equivalent to account deletion but a temporary disablement. Reactivating the account requires resubmission of documents and the usage agreement.
Account Inactivity Status:
If the account is inactive due to no logins for a year, no posting activity, or issues with account documents, the account deactivation takes place. Reactivation necessitates going through the verification process from the beginning.
During this period, the support team will focus on account updates, and support services will resume after the completion of this process.